Box Office Policies

    Evening performances generally start at 8:00pm unless otherwise noted. Sunday matinees are at 2:00pm.
    Doors open one half hour before performances in The Kweskin Theatre.
    Doors open one hour before performances in The Dressing Room Theatre.
  • All sales are final. There are no refunds or exchanges.
    (If unable to attend, you may consider donating your tickets to the theatre in exchange for a contribution receipt.)
  • Flex Pass Subscribers may call the Box Office at (203) 461-6358 for exchange options up to 24 hours before a performance.

    Box Office Hours:
    (Located in the Curtain Call Main Office across the driveway from The Kweskin Theatre.)
    Tuesday – Wednesday, 10am to 4pm
    Performance Thursdays, Fridays and Saturdays, 3pm to 11pm
    Sundays 10am to 5pm
    To reach the Box Office, please call (203) 461-6358 or email

    When will I receive my tickets?

    All tickets are held at the Box Office and are available for pickup 1 hour prior to curtain. (Flex Pass Subscription tickets are also held at the Box Office.)

    Courtesy Reminders

    Early each week, we notify ticket-holders of their reservations. We do this by email and/or by telephone. This is especially helpful to Flex Pass Subscribers who may have purchased tickets nearly a year in advance. It’s a helpful reminder of performance time and other area information such as nearby construction, etc..

    Special Needs Seating

    A number of wheelchair and companion seats are available. If you are in need of special seating, please notify the Box Office when making your purchase.

    Assisted Listening Devices

    A limited number of infrared listening devices are available through the box office on a first-come, first-served basis. You will be asked to leave a form of identification as a deposit when you pick up the device.

    Late Seating

    All performances start promptly at the time listed. Patrons arriving late to the performance will be seated by the House Manager at his or her discretion.
    Latecomers may be seated in locations other than those for which they hold tickets.

    Inclement Weather

    We do not cancel performances, except in an extreme weather emergency. If we do so, we will issue refunds or exchange your tickets for another performance. We do not issue refunds for unused tickets if we have not cancelled a performance.


We do not sell or share our mailing lists. We do, however, often purchase lists from outside mail houses, so sometimes those who have previously requested no mail from us, do receive communication. We apologize for that potential inconvenience.